APEX機器碼

1.為什麼會被機器碼封禁？

使用外掛或嚴重作弊（最主要、最常見原因）

Aimbot（自動瞄準）、Wallhack（透視）、無後座力、加速、腳本等軟體外掛。
硬件作弊：XIM / Titan（控制器模擬鍵鼠）、DMA 硬件板、其他不公平硬件裝置。
2026年官方反作弊團隊公告中，明確針對 XIM/Titan、DMA、其他作弊硬件進行大量 HWID 封鎖（單週就有數百至上千起）。
一旦確認使用，會直接永久封帳號 + 硬件封鎖。

重複違規與 Ban Evasion（換號逃避封禁）

同台電腦上多次被封帳號後，繼續創建新帳號遊玩。
系統偵測到同一硬件指紋多次違規，就會升級為機器碼永久封鎖，防止「換號繼續作弊」。

後台軟體或硬件殘留

曾安裝過巨集軟體、滑鼠/鍵盤驅動（Razer、Logitech 等）、RGB 控制程式、加速器等，殘留痕跡被 EAC 偵測到。
二手電腦 / 零件繼承前任封禁（主機板、硬碟序列號、MAC 地址、GPU ID 等組合被列入黑名單）。
BIOS 設定問題（如 Secure Boot 未開啟、TPM 2.0 未啟用），尤其重灌 Windows 後未正確設定。

轉換器:

KMBOX:

2.該如何測試有無被機器?

任何帳號上去活不過2小時顯示用戶端的遊戲帳號已封禁(機器碼)
任何帳號帳號玩到一半出現未運行反作弊無法完成反作弊驗證(被舉報多下一次永封)

3.該如何解決機器碼?

機器碼問題:

方法一: 封機器碼一年才會自動解封(沒記錯的話)。

方法二: 雙系統或重灌解機器碼+專業APEX解機器碼。

4.被永久的帳號該如何恢復?

官方申述渠道:

https://help.ea.com/en/help-tools/penalty-history/

以上是官方申述渠道，請不要在第三方渠道申述。

申述建議:

英文提交
保持禮貌簡潔有條理
附上所有證據效果最好
七天內只提交兩次以內的申訴

5.申述信模板

英文版模板

Subject / 標題：

Appeal for Hardware Ban (HWID) / Account Restriction - EA ID: [你的EA ID]

Dear EA / Respawn Anti-Cheat Team,

I am writing to formally appeal the hardware ban (HWID) or account restriction placed on my EA account. I believe this may be a false positive, as I have never intentionally used any cheats, macros, third-party hardware (such as XIM, Titan, or DMA), or unauthorized software.

My Information:

EA ID / Origin ID: [你的EA ID]
Platform: [PC / Steam / EA App]
Ban Type: [Hardware Ban / HWID / Gameplay Enhancement / Permanent Ban]
Date of Ban: [例如：April 8, 2026]
Exact Error Message: [完整複製錯誤文字，例如 "This account is permanently banned" 或 "Hardware ban detected"]

Description of the Issue:

When I try to launch Apex Legends, I receive a hardware restriction or ban message. New accounts created on the same device are also affected immediately or shortly after playing. I have played the game for [你的總遊戲時數，例如 over 800 hours] and have always followed the rules of fair play. My recent gameplay has been normal with no suspicious behavior.

Possible Reasons and Actions I Have Taken:

I may have used legitimate gaming mouse/keyboard software in the past, but I have completely uninstalled all related drivers and performed a clean Windows reinstall.
I have verified game files, updated Windows and all drivers (including GPU), removed all background programs, and run the game in a clean boot environment.
[若適用：I recently changed hardware parts (motherboard / SSD) – please see attached proof.]
[誠實說明其他可能原因，例如二手電腦、曾使用加速器等，並表示已清除。]

I kindly request that you review my case thoroughly. If this is a mistake or false positive, please lift the hardware restriction. I am fully committed to fair play and will strictly adhere to all Apex Legends rules in the future.

Thank you for your time and understanding.

Best regards,

[你的真實姓名或 EA 名稱]

[你的聯絡 Email]

EA ID: [你的EA ID]

Attachments: